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F.A.Q

Privacy Policy Your privacy is critically important to us. At Harrow Lighting, we have a few fundamental principles: We don't ask you for personal information unless we truly need it. (We can't stand services that ask you for things like your gender or income level for no apparent reason.) We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don't store personal information on our servers or the offsite servers of the third party service providers we use to provide our core services unless required for the on-going operation of one of our services. In our social networking and mobile application products, we aim to make it as simple as possible for you to control what visible to the public, seen by search engines, kept private, and permanently deleted. Below is our privacy policy which incorporates these goals: Harrow Lighting operates several websites including Harrow Lighting (collectively, the "Websites"), as well as a number of mobile applications on behalf of our customers (collectively, the "Applications"). It is Harrow Lighting, policy to respect your privacy regarding any information we may collect while operating our Websites and Applications. Non-Personally-Identifying Information Harrow Lighting collects, or may have a third-party service collect, non-personally-identifying information of the sort that mobile applications typically make available, such as the type of device using the Application, the operating system, location information, and aggregated user statistics. For instance, Harrow Lighting may monitor the most popular features of the Application. Harrow Lighting's purpose in collecting non-personally-identifying information is to better understand how users utilize the Application. From time to time, Harrow Lighting may release non-personally-identifying information in the aggregate, e.g., by publishing or disclosing to third parties a report on trends in the usage of the Application or of mobile applications including the Application. Personally-Identifying Information Certain users of the Application choose to interact with Harrow Lighting in ways that require Harrow Lighting to gather personally-identifying information. The amount and type of information that Harrow Lighting gathers depends on the nature of the interaction. For example, we ask users who log in to a social network through the Application to provide a username and an email address. Those who engage in transactions with Harrow Lighting are asked to provide additional personally-identifying information, including, as necessary, their first and last name, physical address, telephone number, and additional data such as financial information required to process those transactions. In each case, Harrow Lighting collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user interaction with Harrow Lighting. Harrow Lighting does not share personally-identifying information other than as described below. Users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Application-related activities. Sharing of Personally-Identifying Information Harrow Lighting shares personally-identifying information only with those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Harrow Lighting's behalf or to provide services available through the Application, and (ii) that have agreed not to disclose it to others. For instance, Harrow Lighting uses third party vendors and hosting partners to provide the necessary hardware, software, networking, data storage, and related technology required to run the services available through the Application. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Application you consent to the transfer of such information to them and their potential sub-contractors. Harrow Lighting will not rent or sell personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Harrow Lighting discloses personally-identifying information only when required to do so by law, or when Harrow Lighting believes in good faith that disclosure is reasonably necessary to protect the property or rights of Harrow Lighting, third parties or the public at large. Use of Email Addresses and Push Notifications If you are a user of the Application and have supplied your email address, Harrow Lighting may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with Harrow Lighting and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. With your consent, Harrow Lighting may also send push notifications or alerts to the device you use to access the Application. Such notifications can reach you even when you are not logged in to the Application or the Application is not running on your device. Harrow Lighting uses push notifications to send you messages related to the services provided through the Application or to make available to you general information regarding Harrow Lighting and its products. You can deactivate push notifications in the settings of your device at any time. Protection of Information Harrow Lighting takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, loss, or destruction of personally-identifying information. Cookies A cookie is a string of information that a web server stores on a user's computer or other device, and that the user's device provides back to the web server each time the user returns. Harrow Lighting uses cookies as part of the Application to remember your user preferences and make available to you the services provided through the Application. By using the Application you consent to the use of cookies by Harrow Lighting as described above. Do-Not-Track Disclosures Neither Harrow Lighting nor any third party engages in the collection of personally-identifiable information about your online activities over time and across third-party websites or online services when you are accessing or using the Application. For this reason, the Application does not respond to "Do Not Track" signals or other mechanisms providing you the ability to exercise choice regarding the collection of such information. Age Limitation The Application is not directed and should not be available to children under 13 years of age. We do not knowingly collect any kind of personal information from children under 13 years of age. If you are under the age of 13, do not use the Application or otherwise provide us with personal information. If we become aware that such information has been collected, we will immediately delete such information. If any parent or guardian learns or otherwise becomes aware of a child under 13 years of age using the Application or otherwise providing personal information to us, please contact us. Review of and Changes to Personally-Identifying Information Email us at info@harrowlighting.com to find out what personally-identifying information we have collected about you and request any necessary changes. Privacy Policy Changes Although most changes are likely to be minor, Harrow Lighting may change its Privacy Policy from time to time, and in Harrow Lighting's sole discretion. Changes to the Privacy Policy will be effective as of the date we post the revised version on this page or make it otherwise accessible through the Application as a notification and will apply only to our collection, use and sharing of information after such date. Harrow Lighting encourages users to frequently check this page for any changes to its Privacy Policy. If you have a Harrow Lighting account, you should also check your social network dashboard for alerts to these changes. After the effective date of any change in this Privacy Policy, your continued use of the Application, other than to review the revised version of this Privacy Policy, will constitute your acceptance of such change. Your Consent By using the Application, you declare your consent to our collection, use, and sharing of any information pertaining to you as described in this Privacy Policy. IF YOU DO NOT CONSENT TO OUR COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE EXIT AND DO NOT USE THE APPLICATION. Effective Date The effective date of this Privacy Policy is displayed at the top of its first page. License Information Note: This Privacy Policy document is available under a Creative Commons Sharealike license. This document is derived from the original work by Automattic , San Francisco, California, authors of the world famous Wordpress.com.
(One Bed Flat £180.00 + VAT) - (Two Bed Flat £220.00 + VAT) - (Three Bed Flat £260.00 + VAT) - (Two Bed House £260.00 +VAT) - (Three Bed House £300.00 + VAT) - (Four Bed House £340.00 + VAT) - (Five Bed House £380.00 + VAT) - (Six Bed House £420.00 + VAT)
Stage 1 Initial discussion about the project, this will help us understand your requirements and get the idea of what you are hoping to achieve for your space. The more information given would be beneficial at this stage. An architectural plan and elevations to scale of at least 1:50 would be required for this. Otherwise a hand drawn plan but must include all the measurements, voids and ceiling heights. We would discuss furniture layouts here too. Stage 2: Detailed specifications and plans will be made based on the information given on stage 1. The plans will have specifications of lighting products and options based on 3 budgets whilst attempting to keep the same or similar light levels for the specific rooms. The budgets will include low, medium and high – you will be able to mix and match given the choice of fixtures. Stage 3: Whilst we will try and finalize everything by stage 2, it is never the case as site changes, furniture placement changes etc – we would accommodate by staying in touch with your electrical contractor or site manager to discuss any changes or provide any extra information that may require to complete the project to your specification. Minor adjustments in the plans, selection of the products would have to be finalized here. Site visits would be critical and are changes at £60.00 + VAT per hour. Stage 4: Once the first fix is complete the installer would require the second fix materials quite promptly. Here we would get the sales team involved to allow a smooth transition from the specification to the products. Each item will be ordered as per the specification to avoid any miss- calculations in products and returns. Any products returned will be subject to 25% handling fee. It is vital that a fully qualified electrician conducts the install as we cannot take responsibility for wrongly installed transformers/drivers. Stage 5: The final stage would be for us to make a final site visit, this visit ensures that all the fittings are installed as they should be, all in working order and program any lighting control units (if any) as per the initial specification. If a lighting control system has been used there will be another final visit once you have settled in. The final visit allows you to tweak any scene sets, button presses and finally engraving of buttons.    
LEDs are light emitting diodes. These are electronic components that convert electrical energy directly to light through the movement of electrons within the material of the diode. LEDs are important because due to their efficiency and low energy, they are beginning to replace most conventional light sources.
LED technology is constantly changing. Rapid innovation continues to improve the performance of LED on an almost daily basis. Future-proofing of LED modules allows luminaire manufacturers to switch from one generation to the next improved generation without major retooling or changes in luminaire design, offering backward compatibility with drivers.
LEDs are made of electronic components that need to be packaged together to offer long lasting efficient light sources to the end user. Apart from the LED chip itself which has sapphire and gallium in the semiconductor, the process of packaging with materials like ceramic, rare earth phosphors, silicone, solder and gold wire add to the overall cost. White LEDs require further tests for calibration and standardization.
Although the initial cost of conventional light sources is less than LEDs, the operational and maintenance costs of LED are significantly lower. LEDs, having a longer life, reduce maintenance and lamp replacement cost. . Because LEDs need to be replaced less frequently, the owner spends less on new lamps and the labor needed to change them. LEDs also consume less energy; thus the overall cost of a LED system can be significantly lower than that of conventional lighting systems. Most applications with LEDs offer a payback period as low as three to four years.
Lights built into wardrobes can be of the following types: • Low voltage LED lights with a magnetic switch that comes in two components; one is fixed onto the wardrobe door and the other to the wardrobe itself. When the door is opened the contact is broken and power is sent to the light. • PIR switches with an infra-red motion sensor that activates the light when the wardrobe is opened.
Most retrofits have the appearance of a conventional lamp and are used as direct replacement for the existing one. i.e. they have a screw or bayonet cap base. With downlights and spotlights, it's common to have a 50mm dia reflector lamp. The mains voltage ones are usually called GU10, which refers to the flattened pins on the base. However, some are available for 12V supply fed from a transformer, e.g. Direct replacements for 50mm dichroic LV downlights. These will have thinner pins and are often called MR16 or GU5.3 lamps.
As with complete LED luminaires, it is important to ask the supplier for the lumen output and to compare this with the unit you are replacing. If it is a spotlight, compare the two lamps side by side. Poor quality sales literature often states the output from the LED chip and not the complete lamp.
Retrofit lamps are offered with various white light outputs, ranging from warm to cool. This is often indicated on the packaging. Typically, it might say “2700K Warm White” or “4000K Cool White”. The bigger the number, the Cooler is the appearance.
LEDs are low voltage devices. Therefore, they require a device / Power supply unit / driver, or integrated electronics that convert line voltage to low voltage in order to run the LEDs. Sometimes The driver has electronics that can interpret control signals to dim LEDs.
The LED rating of a product is usually noted in milliamps, mA or volts, V. Products rated in mA can be used with a constant current driver, while those rated in volts can be run with a constant voltage driver. LEDs designed for constant current drivers cannot run with constant voltage drivers without damaging them.
LEDs driven by 24V drivers have longer permissible distances between light source and driver compared to 12V DC LEDs. 12V LEDs are usually suitable for applications where low light outputs are required. 24V LEDs offer products with higher outputs than 12V products.
This is usually due to incompatibility between the driver and the control system. When purchasing an LED product, it is important to use the correct driver type as specified by the manufacturer. It is also important to check that the LED is dimmable. Some retrofits are not.
50,000 hours would imply 5.7 years if the light is operated for 24 hours in a day, 7.6 years if the lights are on 18 hours per day and 11.4 years for 12 hours a day.
The thermal management of the LEDs. If LEDs come on a standalone chip, appropriate heat sinks have to be designed to prevent premature failure of LEDs. The electrical stress: Running LEDs at currents higher than specified make the LED run hot. This can happen with wrongly matched drivers. For example, if the driver produces 700mA but the LED needs 350mA, this will put stress on LED and reduce its lifespan. Higher ambient temperatures than the ones that the LED is rated for will reduce its expected life.
Typically, an LED will last four times longer than a CFL and 25 times longer than an incandescent source that puts out the same amount of light.